Universal Hotel Perla - S'Illot (Mallorca)

Great Family Getaway with Beautiful Views

The spacious room featured a large balcony perfect for sunbathing. The staff were genuinely friendly, especially the chefs who prepared a delectable range of meals each evening. Pro tip, be sure to ask for yogurt in the morning! Highly recommend visiting during low season for a more relaxing experience.

The food! It was really very tasty. A big variety of food. Thanks to the Chef!

The fact that all info was released in German, no English. The hotel itself focuses on Germans.

the hotel met expectations. this property was close to such tourist places as l'assumpcio. within 10 minutes' walk of the bus stop. free parking nearby was provided.

Rooms beautifully refurbished but no outdoor pool. Pleasant staff and great food variety.

we enjoyed the buffet in the hotel ,the location of the hotel is good ,very near to the beach,but so far away from the airport.so many bars and restaurants around the hotel ,which make our stay so convenient.

so many kids,so noisy in the lobby,no air condition in the room.

Buffet breakfast was good

Very tired poor quality rooms; no air conditioning; despite having booked several months previous, arrived and were told that they were full / had over-booked and that we were being moved some where else for our first night - we refused this and we're eventually allocated rooms on the first and fourth floors; with the exception of one member of staff (think his name was Paul), staff appeared keener / more prepared to deal with visitors from Germany, Switzerland and France and not interested / not prepared / unable to deal with Englsh; poor value for money, compared to other hotels we've stayed at on Majorca and elsewhere; in our opinion, a 1* hotel and most definitely not a 3* ~> we would / will not recommend this hotel to our friends and will definitely not be saying at the Perla again

We had an incredible 8-night stay! The breakfast was a highlight, with a vast selection of fresh options, and our room had a lovely side view of the sea. We appreciated the cleanliness and the option for fresh towels daily. I would definitely choose this place again!

Amazing Location! Great breakfast and dinner.

Hotel facilities include air conditioning, but that's only in the common areas such as dining room and reception. This means rooms do not have air conditioning. We had to pay 30 euros extra per night to move to a room with air conditioning.

The position right in the beach; the sound of the waves in your ears, not disturbed by motorbikes or cars. Its own beach 10 meters away from your room. The proximity to some simple, quiet terraces and bars, allowing a pleasant short evening stroll. To be recommended!

The location is excellent, right by the beach. The staff were friendly and spoke multiple languages. I enjoyed the varied food options each day. The room was clean and had beautiful side sea views. A great experience 🌊

The breakfast is savoury and tasty with many food options, has outstanding food.

The buffet options were killer, always fresh and new meats grazing the table alongside good local dishes. The staff were cute and multilingual, made life easy. Plus, the location right beside the beach is pure bliss!

While everything sparkled, the cleanliness of the room missed the mark-sand lingered, cups were stale, and cleaning left us guessing. The promised vegan options fell short, so keep your allergies close. Plus, no massages? Total bummer!

The location is just steps from the beach, and the staff were friendly. The room was spacious with a fantastic side sea view that added to the experience.

ideal location and friendly staff

Location is unbeatable, just steps from the beach with a gorgeous view! The Double Room Side Sea View we stayed in was clean and had a balcony, air conditioning, and a tv. The food options were plentiful, especially breakfast with fresh pastries and local dishes. Staff was super helpful. Plus, there's an indoor pool and beauty services available!

The location is fantastic, right by the beach! The staff were cute and spoke multiple languages. Our room was consistently clean and had beautiful side sea views. The dining options were varied and delicious each day, we never got bored with our meals.

Some drinks needed to be ordered at specific times.